Moderators:

Dewi Rengganis, Senior Industry Analyst, Frost & Sullivan
Sandra de Zoysa, Group Chief Customer Officer, Dialog Axiata

FIRESIDE CHAT: Upskilling, retention and career progression strategies to nurture and attract the right talent 

• Strategies to prevent attrition and encourage staff longevity 
• How to avoid a retirement drop-off and leverage the expertise of senior colleagues to support newcomers 
• Strategies for nurturing staff in-role and attracting new talent to carry the business forward 
• Enhancing employee experience through advanced analytics to better understand employee needs and encourage greater interaction

Norlida Azmi, Chief People Officer, Axiata Group

CASE STUDY: Promoting a culture of agility through transparency, empowerment and collaboration  

• Growing an organizational culture rooted on purpose
• Addressing retention risk through agile people-centric practices
• Empowering employees to innovate for good

Robert Conrad Gonzales, Chief People Officer, GCash (Globe Telecom)

PANEL DISCUSSION: Establishing D&I as a strategic imperative and the cost of not addressing it as part of core business strategy 

• Establishing a homogenous workforce and fostering an inclusive environment: Achievements to date 
• Why diverse companies have higher cash flow per employee and inclusive teams are more productive 
• Encouraging the integration of distinct demographic and cultural diversity into an inclusive environment that fits into the broader vision of the company`s growth and advancement 
• Considering Diversity and Inclusion as part of a broader ESG framework for the business
• Utilizing TM Forum’s Inclusion and Diversity Score (IDS) system to better track retaining, nurturing and improving both talent and culture through greater diversity and inclusion 

Panelists:  

Sandra de Zoysa, Group Chief Customer Officer, Dialog Axiata
Robert Conrad Gonzales, Chief People Officer, GCash (Globe Telecom)
Adelene Anthony Sinniah, Head of Sustainability, Axiata Group Berhad