Lunch

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Building the network of the future

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Moderators:Sharanjit Leyl, International BroadcasterGeorge Glass, CTO, TM Forum INTERVIEW: Implementing a secure Open RAN to create agile, flexible and programmable networks Why Open RAN is crucial for 4G expansion and 5G evolution Addressing the integration challenges associated with bring together  How to ensure interoperability in a carrier grade environment Securing a cloud native, multi-vendor Open RAN architecture  Quantifying cost efficiencies …

The 5G Monetization story so far: Unlocking the value of 5G for consumers and enterprises

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This is an invite-only session in partnership with Ericsson. If you are interested in attending, please submit your interest here and we will be in touch. 5G's capabilities create new monetization pathways for CSPs into both traditional and new markets – including a renewed focus on enterprise and industry. The models for 5G monetization have complex interactions with partners and new experiences …

AIOps – can the promise be realized?

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Moderators:Selma Belhadj Amor, Senior Consultant AI, Altman SolonAaron Boasman-Patel, Vice President, AI, Labs & Innovation, TM Forum  CASE STUDY: AIOps: Developing a practical framework for AI-driven operations  Operating an independent process framework to manage the deployment of AI within current and target state architectures  Utilizing an agnostic AIOps service management framework for maximum flexibility  Lessons learned from applying TM Forum’s …

Partnering at scale: Collaborating, co-innovating and co-creating

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Moderators:Joann O'Brien, VP Digital Ecosystems, TM ForumMichael Lawrey, Chair Finance Committee and Director, TM Forum CASE STUDY: Changing the worlds with you – DX co-creation Why digital transformation is a C-Level decision What factors contribute to acceleration of DX Significance of partnerships and alliances to promote co-creation Understanding use cases with specific examples  Defining Smart World and outlining the building blocks …

Keeping the customer at the center

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Moderators: Tony Poulos, Industry Insights Advisor, TM ForumDewi Rengganis, Senior Industry Analyst, Frost & Sullivan FIRESIDE CHAT: Delivering improved CX and resolving customer issues  How AI chatbots, advanced data analytics and new techniques in self-service, digital channel management, customer journey management, campaign management, and modernized CRM are positively transforming ROI models of new customer engagement initiatives  Benefits of establishing a …

Headliners

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Our opening headliners focus on driving tech transformation to unleash grwoth. We bring you the visionaries, disruptors and leaders shaping the industry across the APAC region.