Divesh has over 25 years of experience in the international telecommunications market and has held several key positions within PCCW Global including heading the Presales and Vendor Management teams. In his current role at PCCW Global, Divesh leads several software development teams engaged in digital transformation of international data connectivity services. A certified SAFe Agile practitioner, he focuses on enhancing customer experience and reducing turnaround times by improving the efficiency of the sales team and automating existing manual business processes. Current initiatives include: TM Forum & MEF LSO API development for inter-carrier sales process automation for trading of international connectivity services; a custom designed CPQ (Configure-Price-Quote) application, which reduces the turnaround time for quote responses to customers from several weeks to under a few minutes.
Divesh is Co-Chair of the Test & Certification committee at MEF, an ONF certified SDN associate (OCSA) and has a MEF-SDCP certification. He attained his MBA from the University of Iowa, Tippie School of Management in 2006 and also holds an Engineering degree in Electronics & Communications from Manipal Institute of Technology.