Dr. Mark Mortensen has over 40 years’ experience in communications software. He is responsible for the Domain Control and Orchestration and Communications Software research programs at ACG Research where he delves into automating network and business operations. Mark has a PhD in experimental nuclear physics from Yale University, twenty years at Bell Labs (where he won 2 AT&T Architecture awards for his pioneering work), ten years as CMO of various software companies, and a decade as an industry analyst.