Chair: Shengfan Hou, Senior Manager, Catalyst Development, TM Forum 16:00 – 16:05Accelerating innovation 16:05 – 16:205G Enablement through industry standardized APIsEnable exposure of 5G scenarios for an enhanced customer experience by defining a unified API specification across TM Forum and CAMARAPresentersLuis Fernando Rubio Martínez, Telecom Executive Director, NTT DataMohamed ElGamal, Enterprise Architect, Ericsson 16:22 – 16:37 Channels & markets – Phase …
New skills, new talent, new telco: transformation operations for agility
Moderators: Dewi Rengganis, Senior Industry Analyst, Frost & SullivanSandra de Zoysa, Group Chief Customer Officer, Dialog Axiata FIRESIDE CHAT: Upskilling, retention and career progression strategies to nurture and attract the right talent Strategies to prevent attrition and encourage staff longevity How to avoid a retirement drop-off and leverage the expertise of senior colleagues to support newcomers Strategies for nurturing staff …