How to build a data-driven CSP

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Moderators:  Aaron Boasman-Patel, Vice President, AI & Customer Experience, TM ForumSharanjit Leyl, International Broadcaster  FIRESIDE CHAT: Creating a data-driven framework to break down silos and execute data governance  Emphasizing the importance of making sure that the data in an organisation is properly organised so that it can really aid the business  Calling for all data to be governed correctly to keep …

Accelerating innovation with TM Forum Catalysts – Day 2

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Chair: Shengfan Hou, Senior Manager, Catalyst Development, TM Forum 14:00 – 14:05Accelerating innovation 14:05 – 14:20    Ethical AIEnsuring AI-driven decisions are fair and free from harmful bias and are designed to respect our privacy, security, and fundamental rightsPresentersChris Thornton, Telecoms Partner Ecosystem Development Leader, Red HatNaman Gupta, Telecoms Partner Ecosystem Development Leader, Red Hat 14:25 – 14:40   The Metaverse experience: Re-inventing telco …

AIOps – can the promise be realized?

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Moderators:Selma Belhadj Amor, Senior Consultant AI, Altman SolonAaron Boasman-Patel, Vice President, AI, Labs & Innovation, TM Forum  CASE STUDY: AIOps: Developing a practical framework for AI-driven operations  Operating an independent process framework to manage the deployment of AI within current and target state architectures  Utilizing an agnostic AIOps service management framework for maximum flexibility  Lessons learned from applying TM Forum’s …

Eliminating silos, enabling scale

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Moderators:Aaron Boasman-Patel, Vice President, AI & Customer Experience, TM ForumSharanjit Leyl, International Broadcaster  INTERVIEW: Moving from reactive to proactive: driving value from data  Why data is arguably the newest and most valuable currency on the planet  Obtaining trends on performance, capacity and faults using sophisticated machine learning-based analytics tools  Cross-selling – and upselling – the right products and services, to the …